Privacy Policy

Last updated: November 15, 2025

Information We Collect

At Zeke Max, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.

We collect information when you visit our website, make inquiries, or engage with our services. This includes your name, email address, phone number, and any details about your lighting preferences or project requirements that you choose to share with us.

Personal Information

When you contact us through our website or request consultation, we may collect personal details such as your contact information, location, and specific lighting needs. This information helps us provide personalized service and relevant product recommendations.

Website Analytics

We use cookies and similar technologies to understand how visitors interact with our website. This data helps us improve user experience and optimize our services. You can control cookie preferences through your browser settings.

How We Use Your Information

Your information is used exclusively for the following purposes:

  • Responding to your inquiries and providing lighting consultation
  • Processing orders and coordinating delivery services
  • Sending product updates and design inspiration (only if you opt-in)
  • Improving our website functionality and user experience
  • Complying with legal requirements and business obligations

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.

Access to your personal information is limited to authorized personnel who need the information to perform their duties. We regularly review our security practices to ensure they meet industry standards.

Your Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Opt-out of marketing communications at any time
  • Request deletion of your personal information (subject to legal requirements)

Third-Party Services

We may work with trusted third-party service providers to deliver our services, such as shipping companies or payment processors. These partners are contractually obligated to protect your information and use it only for specified purposes.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Phone: +61 4 8663 2568

Address: 9833 King Street, Sunshine Coast SA, Australia

This privacy policy is effective as of the date listed above and may be updated periodically. Any significant changes will be communicated through our website or direct notification.

We use cookies to enhance your browsing experience and provide personalized content. By continuing to use our site, you agree to our cookie policy.